Software as a Service

If you’re operating in the Software-as-a-Service business you need a legal team with expertise in working with SaaS companies, as well as one that understands the organisational and commercial challenges you face every day and throughout your growth journey.

OUR EXPERTISE

At Clayden Law we specialise in supporting SaaS businesses as they start-up, scale and secure investment. 

This work ranges from drafting, reviewing and updating terms and conditions; to the day-to-day negotiation of contracts; and advising on data protection compliance. 

Our specialist technology lawyers are drawn from the leading private practice firms, as well as senior in-house counsel roles across the sector. We work as an integrated part of your team. 

Our fixed-fee retainer packages bring real peace of mind, coupled with market-leading expertise. This means you can you call on us at any time, while, as business owners (and members of the management team) you’re freed up to focus on building your business and preparing for a clean exit or the next funding round.

OUR SPECIALIST TECHNOLOGY LAW EXPERTISE INCLUDES:

SaaS terms and conditions | SaaS ‘escrow’ arrangements | The day-to-day negotiation of contracts | Data protection compliance | Intellectual Property and advising on licensing matters

 
CONTACT US

OUR SPECIALIST TEAM

PIERS
CLAYDEN
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ELIZABETH GIBBS
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LOUISA
TAYLOR
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RESOURCES

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OUR WORK

printnode
PrintNode
The client had some very specific and technical data protection questions concerning the definition of...
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northrow
Northrow
We rolled out amendments to this client’s data processing terms and conditions to deal with the end of...
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classlist
Classlist
Classlist’s platform and app provides schools, PTAs and parents with an easy to use, secure, compliant...
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white stuff
White Stuff
We were engaged by this major online and offline clothing retailer (with outlets in Germany) to review...
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amberjack
Amberjack
We worked with Amberjack to understand the scope of their data use and this work led to our redrafting...
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tomorrows guides
Tomorrow's Guides
Tomorrow’s Guides needed to be able to continue providing its various online services, as well as generating...
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entitled to
Entitled To
E2 has developed an industry-leading and comprehensive UK benefits calculator which enables organisations...
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bobcheck
Bobcheck
Bobcheck is a platform designed for recruitment agencies to help them track candidate employment history...
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blue spires
BlueSpires
Blue Spires is an IT support services provider. In 2022 we assisted them with a general overhaul of their...
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world ecr
WorldECR
D.C. Houghton Ltd publishes the World ECR journal on global export controls and sanctions.
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WHAT OUR CLIENTS SAY...

Strengths are domain specialisation (knowledge), accessibility of resource, flexibility in approach, right-size delivery, calm and unfazed commercial negotiation style. Being a small team it doesn’t feel like you are paying for multiple resources when they are not all needed which can be an issue with other companies.
Legal 500, TMT, South East
Piers has proved to be a real asset to our small legal department. We regularly ask him to help with our commercial contracts work, particularly in the IT procurement space. Pragmatic and commercial, Piers is a pleasure to work with and I have no hesitation in recommending him.
DAVID PARSONS, GROUP LEGAL MANAGER, ENDSLEIGH INSURANCE SERVICES LIMITED
Myself and other colleagues across different departments at Oxford Nanopore have relied on Piers' drafting and negotiating skills to help us conclude many agreements, some highly complex, including licensing, research collaborations and production and supply agreements.
DR SPIKE WILLCOCKS, VP BUSINESS AND CORPORATE DEVELOPMENT, OXFORD NANOPORE TECHNOLOGIES LTD
Piers proved to be capable and effective, offering a highly flexible resource to help us cope with spikes in workload. I would have no hesitation in recommending him.
ANTHONY TABOR, GENERAL COUNSEL AND COMMERCIAL DIRECTOR – UBIQUISYS LIMITED
...well versed in the negotiation of various types of IT contracts including master service agreements, reseller agreements and software development contracts.
Chambers & Partners, Information Technology, Thames Valley
Piers is a pleasure to deal with. Approachable and personable, he uses commercial plain English while providing clear practical advice under tight time frames and with excellent turnaround times. I would have no hesitation in recommending him.
PAUL HARVEY, DIRECTOR, CONTACTPARTNERS LIMITED
Piers Clayden – Piers and his team have consistently provided quality, right-size advice and their expertise in Technology, SaaS and data privacy have been pivotal to us. I have also worked with Piers through complex client negotiations through which he has always provided a calm approach that gets the right results.
Legal 500, TMT, South East
M3 Global Research operates an ISO 26362 certified panel with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative market research techniques utilised today. Our panel has over 2 million physicians in more than 70 countries worldwide, necessitating the transfer of data throughout the world. Following the abandonment of Safe Harbor Clayden Law has provided timely and vital counsel to help us navigate the changing waters regarding the export of data between the EEA and the US.
ERIN AUSTIN, CORPORATE LEGAL COUNSEL, M3 INC.
As a part of their continued drive to make life easier for their clients, Shaw Gibbs have recently launched SGConnex, an online accounts service fully integrated with accounting software Xero, creating instant and ongoing access for businesses from anywhere at any time. Clayden Law team provided Shaw Gibbs with vital input into the structuring and tailoring of a bespoke set of terms and conditions for SGConnex as well as legal advice around e-commerce implications, data protection and security.
EDWARD PORTER, DIRECTOR, SHAW GIBBS
Clayden Law is a practice focused on Information technology, data privacy and cybersecurity law. We are a start up SaaS business and Clayden Law provides services directly relevant to our industry and stage of development – as an added bonus they are also within our geographical area. Clayden Law has directly relevant expertise and experience which ensures that we get the most relevant advice at a great price. Nailing our terms and conditions, order form and maintenance and support SLAs at an early stage will reap significant rewards as we progress.
Legal 500, TMT, South East
He has calmly and professionally handled complex negotiations involving some of our most high profile and high value technology projects. He really understands the [company] community culture and mission here and we see him as an invaluable and experienced trusted advisor. In addition to Piers, more recently we have been working with other members of the Clayden Law team (currently Sukhpreet Bhinder) as additional resource for our small legal team - they all bring the same no jargon, plain English approach to their work for us and they are all a pleasure to deal with.
GROUP GENERAL COUNSEL, MAJOR DIGITAL SOLUTIONS COMPANY
Hannah has helped with a very thorough overhaul of our terms and conditions and we have worked very closely with Piers on a number of projects on an almost daily basis. He is a pleasure to deal with – approachable and engaging which is a refreshing change from the more formal lawyers we might have dealt with in the past. He is a courteous negotiator that always strives to reach pragmatic solutions whilst protecting our commercial positions. Happy to recommend Piers and Hannah as technology law specialists.
NICK GIBSON, COO, SIRENUM
We are a fast growing company and they have been able to meet and exceed our need for fast turn around times. They clearly understand the SaaS workplace solutions industry and have been an enormous help both on commercial contract upgrades and negotiations and also data protection compliance issues (particularly around Brexit).
KATE FYSON, CFO/COO, OPEN BLEND
We have been pleased with the service they have provided – clear, thorough but pragmatic. I have enjoyed working with Clayden Law, Hannah Kirby in particular.
REBECCA KING, COMPANY SECRETARY, WHITE STUFF
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RELATED SERVICES

DATA PROTECTION

CYBER SECURITY

COMMERCIAL LAW

INTELLECTUAL
PROPERTY

DIGITAL CONTENT LICENSING

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